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Contact Us

Welcome to Friendly

Have a Question?

  •  

    Call

    24/7 Automated Support for balance inquiries, transfers, and more!

    Live Support available during business hours for more in depth issues and questions.
    800.256.8049

  •  

    Chat

    Chat with a Member Support Center representative securely and in real time using the messaging option in the bottom right-hand corner of your screen. Available during business hours.

  •  

    Text

    Have a question on the go? Text us at 316.265.3272. Carrier and data rates may apply. Available during business hours.

CUA business hours are Monday through Friday 9 am to 5 pm and Saturday 9 am to 12 pm. Please view our schedule for designated holidays.

Other Important Phone Numbers

Lost or Stolen Cards
Credit 866.820.5887
Debit 866.642.6077
Debit (when out of country) 727.299.2449
Card Activation
Debit 800.631.3197
Visa Credit 800.527.7728

Note: For security purposes, you must call from the home or business phone number you have on file with CUA.

Select or Change PIN
Credit or Debit Card 888.886.0083

Note: You must call from the home or business phone number you have on file with CUA. PIN changes are also available at most CUA ATMs.

Card Fraud or Disputes
Credit or Debit Cards 800.256.8049

U.S. Postal Addresses

Written Correspondence

Credit Union of America
PO Box 47528
Wichita, KS 67201-7528

CUA Visa Payments

PO Box 660493
Dallas, TX 75266-0493